I brought my car here because the AC wasn’t working right and some dash lights were on. My family’s big into cars, so we’re pretty familiar with this stuff, but these issues needed shop equipment we didn’t have. The staff was really respectful and easy to work with. After they checked my car, I got a detailed online report explaining what was wrong and why, which would be amazing for people who don’t know much about cars. They cleared the dash lights, which was a win. The AC fix didn’t work out, but honestly, that’s why I’m rating them highly. I’d taken my car to two other shops for the AC, and they just added more Freon and said it was fine—total lie. This place was straight-up when they weren’t sure how to fix the actual bigger problem.That honesty means a lot. That said, the bill came to $850 which was very steep. I’m guessing it was mostly labor costs from trying to diagnose my AC, as well as taking a little Freon out. Overall, they’re professional and honest but the cost is something to keep your eye on.
Thank you for your thoughtful review, Danielle. We're glad to hear that you found our staff respectful and the online report helpful in understanding your car's issues. Honesty is a core value for us, and we're pleased that you appreciated our straightforward approach, especially with your AC concerns. We understand that the cost can be a significant factor, and we aim to provide quality service while maintaining transparency about our pricing. Your feedback is invaluable, and we hope to assist you again in the future.
- King's Auto Center