5

Fast service, and excellent.

5

King's Auto is really the best place I have taken my car in a long time. They really care about being thorough and doing a great job. They've even fixed things that other mechanics messed up, and check in with follow-ups to make sure everything is working well after service. They are friendly and very patient with client questions, and have helped get my used car into great shape after several issues that came up after purchase. Their communication is great and they reach out after each stage of service to let you know what's going on. The owner also will do test drives on the cars after significant work is done to make sure everything is working and safe, which I really appreciate. Shout out to Sam who has been awesome each time we've brought my car in. Thank you guys!

5

Great honest service

5

King’s Auto went above and beyond. Adam was extremely helpful and answered all of my questions, and I had A LOT. Their work quality is fantastic - I’ll be bringing my truck here for all of my maintenance needs, without question.

5

Great work and honest

5

5

5

Excellent customer service!

5

I just had a fantastic experience with King's Auto, and they get an easy 5 stars from me. For context, my car knowledge is embarrassingly limited, and my car broke down while traveling through Fort Collins for a work trip and visiting my old CSU stomping grounds. With that in mind, you can see there's a lot that some mechanics might take advantage of to squeeze an extra few hundred bucks out of me. I ended up taking my car in to King's Auto and was happy to find that they do so much to help mitigate that risk for their customers and be transparent about their process. For instance, their inspection involved taking actual photos of any concerns and compiling everything into a convenient and easy-to-understand report of "red light" repairs (do it now), "yellow light" repairs (you'll want to keep an eye on these), and "green light" items (these things look good). It's a great idea to help show the customer what they're flagging and why, and each concern had a paragraph or so of what that part of the car does and why it's bad to let it go unfixed. And unlike other shops whose employees have absolutely zero social skills, the assistant manager of King's Auto -- Jason -- was totally awesome at making sense of it all, helping me know what to prioritize, and just generally making a frustrating car experience a lot easier. He was awesome at taking complicated car repair jargon and translating it into something understandable so I could make an informed decision on what to do with my car. He also told me, unsolicited, about additional perks: they will pay for an Uber when you need to pick up your car, and they take part in a warranty program that allows you to take your car in to any participating location across the US and get it repaired there if anything happens to it while traveling. Small details like this convey to me that they actually want to help you through a bad car breakdown in any way they can. Seriously, I can't recommend these guys enough. Good people, fair prices, and honest work -- everything I'm looking for in an auto shop. If I lived in Fort Collins, I'd be taking my car in for everything from an oil change to any future repairs I might need.

5

Honest, dependable estimates and service! They will go over and above to provide answers to any questions or problems that arise.