5

3

Great service and friendly but wasn’t happy with some billing discrepancies. My original rep is working with me on amending my concerns which is appreciated.

5

5

Great staff, efficient and effective communication and maintenance.

5

I was born in Colorado and moved to Fort Collins in 2012, I have lived here ever since. I have tried multiple repair shops for mine and my wife’s vehicles over the years. I have been using Kings Auto since 2018. Since then, I stopped trying other shops. Our vehicles have never run better. They have a maintenance program that has kept my trucks from breaking down and they always let me know whether something needs attention now or whether it can wait. I appreciate the honesty and feel that they have my best interests in mind rather than pushing me to spend more. My first time here, I brought them a very old truck that was kind of on its last leg. I asked them to get it running again because it was sentimental to me. They provided me with a lot of details about what needed to be fixed. It was a combination of pictures, videos, and explanations. I liked the fact that I was able to understand what was needed and why. I gave them approval to move forward on the work. It took some time, longer than they originally said, but when I drove it for the first time after picking it up, it was worth it. The truck ran smoother than ever before. I did have to bring it back for a leak that they fixed but they warrantied it and put me in loaner. I liked the fact they took responsibility and made it right. After that, I brought them my family’s other trucks and it’s been a good experience. I don’t have to worry about knowing what is due or when since they keep a record of past and future scheduled work. They make it easy to stay on top of the maintenance schedules. My wife also takes her 4runner in by herself and they treat her very well. She has had poor experiences in the past with other garages treating her poorly but tells me she feels comfortable and respected when at Kings.

5

Always there when I need emergency repairs. Let me use loner cars so I can continue working and move on with my life. Very friendly staff.

5

King's Auto supported me in a pre-purchase inspection of a vehicle and offered spot on suggestions on the type of vehicle that will best fit my needs. The pre-purchase inspection proved sure fire way to give me the confidence to follow through with the purchase. I know that King's Auto will do an excellent job keeping my new vehicle in good shape and purring like a tiger, just as they have for three of my previous cars.

Thanks for the feedback Todd. We are fans of Honda. Your 2010 Honda Civic is even better with the manual transmission. We hope everyone that purchases a used car gets a Pre Buy Inspection. It's peace of mind and usually leads to price reduction from the seller. Enjoy the new ride!

- King's Auto Center
5

I've been going to King's for over 10 years with our 1995 and 2004 Hondas which have a combined 450,000 miles on them and they keep them running great. We always get quick, fair, and accurate quotes (with options to keep costs low on old cars), and they turn around work quickly (often same day!). SO many times they've saved the day, and saved us money! We LOVE King's!

5

Kings is always great. Jason communicates well and is on top of things. I trust them.

5

Very satisfied. Thorough inspection of my car, then ranked the recommended repairs and explained them with no pressure tactics. Fixed the ones I wanted. Good communication, reasonable prices, loaner car, repairs done correctly. King’s is honest and truly cares about their customers. Have been a King’s customer for years and keep coming back.