4

5

Friendly, professional, timely, knowledgeable. Broke down the situation, gave informed opinions as well as options.

5

Friendly, professional, timely, knowledgeable. Broke down the situation, gave informed opinions as well as options. Adam was laid-back but professional, thoroughly explained all the diagnostic details, and patiently answered my many questions.

5

Great service!

5

Jason from Kings Auto told me immediately there was a $180 diagnosis fee.. which I didn't even think twice about because I know along the way to any repair on a vehicle, it's almost a guarantee that something else will need to be fixed related to that problem. To me the $180 is a way to make sure that the problem is thoroughly diagnosed by the mechanic, noted, and then reported back to the owner of the vehicle. Cheap mechanics will miss something in their initial diagnosis, get too far into the repair and have no choice but to continue. This is how you're left with a huge unexpected repair bill that you have to pay to even get your car back. The $180 is a way for them to ensure they get something for their time as well. I am a customer that found King's Auto randomly by Google, so I have no ties to the company. I don't care about their success or failure as a business. What I do care about is people that lack the respect of what it takes to run a successful business and walk into a place knowing they're going to be difficult. It's easy for people to forget how much time and dedication it takes everyday. There's always going to be a handful of difficult people that no matter what you do they'll never be satisfied with anything. If you want the work to be as cheap as possible then figure out how/where to buy parts and then have the knowledge or the ability to learn how to fix it yourself. That's the cheapest option. Don't demand a local business to change their prices when they upfront tell you before ANYTHING that there's a diagnostic fee just because you can't appreciate and respect their time. Everything in my experience with King's Auto was 100% professional and then some. These guys are the standard on how an Auto repair shop should conduct business. Bryan.

5

Took our Honda Odyssey in for a brake job and an oil change. They did great work for a reasonable price and let us know what maintenance is coming up that will need to be addressed. Everything was buttoned up in a day and they were awesome with texts and emails. I would definitely go back.

Thanks for the positive review Greg. We have gone fully digital with inspections and integrated text to help with communication throughout the process. We are glad that you gave us a shot and looking forward to helping maintain your very dependable Odyssey. King's

- King's Auto Center
5

5

Sometimes it can be hard to find a mechanic you trust. So it's a huge relief to find a place like King's, who I trust completely. They are frank and honest, flexible and helpful. Once they've looked at the car, they send you a detailed list of everything, broken down and organized by how urgent they feel each individual item is. You can then call them and, if you're like me and not a car person at all, they will give you any and all details about each service and why they think it is the priority that it is. They have recommendations, but they are not pushy, and if you're working with a limited budget, they'll help you prioritize things so the car can get the service it needs to minimize the risk of some kind of catastrophic failure and subsequently even more expensive repairs. It's hard for me to imagine bringing a car that King's would work on to any other mechanic in town, at this point.

5

We were in your Eastern Creek Shop enquiring about solar and 12v systems for our camping trip, a sales lady I think her name is Jasmin, her knowledge of the products was refreshing, she is an asset to your company and the reason we will support Kings. Thank you for a great experience.

5

Adam and his entire crew are nothing but professional and straight forward. They took the time and fixed up my truck with awesome turnaround time. This autoshop is honest thorough and fair with their auto services and most importantly they give you the needed recommendations for your own personal scenario with the repairs needed. Highly recommend Kings Auto Center