I had a rear bearing that needed to be replaced on my car, so we decided to replace both of them even though the other one was still fine. We were planning on taking off the hubs and bringing them in to save on labor, but one of the bolts connecting the knuckle was thoroughly rusted and we couldn't get it off even with an impact wrench, so we took the entire car in to get the bearings replaced. About a year later one of the bearings went out again, the one with the rusted bolt, I had since moved to New Mexico, so I couldnt bring it back to KIngs, but the shop that did the replacement said that the bolt was completely seized and had to be demolished in order to be removed. New bearings should not fail that quickly, and I didnt think that kings would have been able to get that bolt off either without demolishing it, and even if they had managed to get it off I dont think that enough rust would have grown on the bolt over one year in the desert to make it impossible to remove. Which leads me to believe that kings decided not to replace that bearing (because that one didnt need replacing at the time) but charged us for it anyway.
After reviewing the repair order in which the rear wheel bearings were replaced on a 2001 Forester in 06/2014, it was found that the client supplied their own parts. We did replace both wheel bearings and test drove afterwards to verify noise was gone. Rust is not a problem that we caused and can penetrate the threads internally as well. If you had used our parts there would have been parts and labor warranty for 3 YEARS anywhere in the country at a NAPA care center. We offer this to our clients for peace of mind if they are traveling and/or they move. We cannot be responsible for parts we can't stand behind. We also no longer install client supplied parts. We wish you the best. Kings
- King's Auto Center