5

This review is 3 years overdue — I am beyond grateful to have found such an honest mechanic who genuinely cares about their customers. Thank you, Adam and team for always going to such lengths to research and educate me on the mechanics of my wrangler. I’ve never once felt patronized and their kind and friendly demeanor puts me at ease. Thank you, thank you, thank you!

Thanks Julie, your kind words help keep us going to uphold the high expectations we have for the shop. Kings

- King's Auto Center
5

These guys are “the real deal”. They don’t mess around with your car. They do it right. My Tacoma truck has an aftermarket lifted suspension which needed an upper ball joint replacement. They didn’t know which replacement ball joint I should use, so they took the time and investigated until they were certain they had the right part. They installed it, and I was on my way. They are very easy to talk to. The folks at the front desk know there stuff and if they need to, they will bring in one of the mechanics for further discussion of any issues.

Thanks for the support!

- King's Auto Center
5

I'm a fan! King's was great when I actually needed work done on my car, but what really sold me was the two times I called them about service and they told me I had better options than bringing my car to them. In particular, when I thought I had screwed something up doing my own maintenance, I was told that it was actually ok and given advice on how to proceed on my own. The level of knowledge and genuine helpfulness was outstanding, and definitely means King's will be my choice when I do actually need a mechanic. Also, when I brought my car in to have the AC looked at, they also checked the brakes, fluids, belts, lights, etc. and explained to me which things they would prioritize and which were minor. As someone who knows a little bit about auto maintenance, this was perfect to help me decide which things I could handle and which I should have done professionally. They've definitely gone above and beyond for me!

5

Adam and his crews are very honest and professional. I am sure they can take good care of your vehicle. They are my only go-to place for the past 5 years. I do appreciate the way they do their business. No jargons no taking advantage of your situations. Always talk in laymen languages, make sure you understand the issue, offer you different options and the pros and cons. So that you can make an informed decision. As a poor student at CSU, I am very thankful for that. In addition, They also offer a student discount on labors and either give you a ride or reimbursement. Before I moved across the country, Adam kindly offered a free check on things. I had recommended them to everyone looking for a good mechanic in the Fort Collins area. Btw, Thank you again.

Wenlong, We are happy to here the trip went well. Your older Subaru keeps on ticking. Thanks for the kind words and putting your faith in us. We wish you the best. Kings

- King's Auto Center
5

I brought my high mileage Subaru Outback here and found a very high level of professionalism and communication dealing with this shop. Adam was very thorough with the initial assessment and gave me all my options on what repairs were of urgency and other repairs that could be done later. Thanks for running such a well structure and calm shop. 😎👍

5

Quality trust-worthy service. My go to mechanic in FC.

5

I really trust these guys, which is saying a lot since I've been had by auto shops in the past. They're fair and honest. Been going there for about 7 years.

1

I had a rear bearing that needed to be replaced on my car, so we decided to replace both of them even though the other one was still fine. We were planning on taking off the hubs and bringing them in to save on labor, but one of the bolts connecting the knuckle was thoroughly rusted and we couldn't get it off even with an impact wrench, so we took the entire car in to get the bearings replaced. About a year later one of the bearings went out again, the one with the rusted bolt, I had since moved to New Mexico, so I couldnt bring it back to KIngs, but the shop that did the replacement said that the bolt was completely seized and had to be demolished in order to be removed. New bearings should not fail that quickly, and I didnt think that kings would have been able to get that bolt off either without demolishing it, and even if they had managed to get it off I dont think that enough rust would have grown on the bolt over one year in the desert to make it impossible to remove. Which leads me to believe that kings decided not to replace that bearing (because that one didnt need replacing at the time) but charged us for it anyway.

After reviewing the repair order in which the rear wheel bearings were replaced on a 2001 Forester in 06/2014, it was found that the client supplied their own parts. We did replace both wheel bearings and test drove afterwards to verify noise was gone. Rust is not a problem that we caused and can penetrate the threads internally as well. If you had used our parts there would have been parts and labor warranty for 3 YEARS anywhere in the country at a NAPA care center. We offer this to our clients for peace of mind if they are traveling and/or they move. We cannot be responsible for parts we can't stand behind. We also no longer install client supplied parts. We wish you the best. Kings

- King's Auto Center
5

They even give a teacher discount!

5

Just have to edit this again - they are definitely my go to mechanics for my Forester. Very impressed - for almost a year, my air conditioning has been acting up, usually would cut out every 30 miles or so. These guys found a burnt out relay with a little investigation, happy to report after an 800 mile road trip, the a/c stayed solid the entire time after they replaced that relay. Cheap fix that solved the problem. This is the second issue I've brought my car in for that wound up being a tricky problem (not the first time I had the ac looked at, the other issue was a coolant/oil leak), that they managed to find a fix that other shops couldn't even diagnose. Impressed with the mechanics they've got there.