King's tightens Community Auto's loose nuts and bolts! I was coming to King's for a couple years and liked it. Then, through a networking group, met Anastasia from Community Auto. So, I started to use Community Auto. But the longer I went there the more awkward it got. The office staff are there but don't express sincere interest. Recently, Comm Auto replaced my 4 struts. A couple weeks later, my passenger side front was sounding like a plunger was loose. Banging and making a frightening noise. I went to Comm Auto first thing and had to practically beg the guy to drive the car and listen. Before driving, sitting in the car, he still asked me about the problem. I suggested he drive. After a short drive he told me it could be many different things and they need to look at it. Duh. Then asked me if I want to set up an appointment. $$$$ flashed infront of my eyes. Not once did he acknowledge my concern or express an interest to see if it was something of their own doing. I didn't trust his "vagueness" to speak to my problem and told him I want to get a second opinion. His face went pale. I drove straight to King's Auto. The staff was friendly, interested and professional. THEY suggested a King's mechanic drive with me and take a listen. The mechanic was friendly and acknowledged my concern, agreeing that it sounded scary. Then they offered to look at it. They also changed the oil (which was cheaper than Comm Auto). They showed me a video of what was happening (below). A bolt was seriously loose and plunging up and down. Comm Auto had not tightened the bolts and they loosened as I drove. Thanks Community Auto for sending me back to King's Auto. King's is still the winner!